Privacy Policy
We are pleased that you are interested in Funkvape. The protection of your personal data is important to us. This Privacy Policy explains how Funkvape collects, uses, stores, and protects personal information when you visit our website, contact us, or use our online services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1 Data Controller
The data controller responsible for the processing of personal data on this website is:
If you have any questions about this Privacy Policy or the processing of your personal data, you may contact us using the contact details above.
2 Data Processing When Visiting Our Website
Server Log Files
When you visit our website, your browser automatically sends certain information to our server. This information may be temporarily stored in server log files.
This data may include:
- IP address of the requesting device
- Date and time of access
- Name and URL of the requested file or page
- Website from which access is made, if applicable
- Browser type and version
- Operating system of your device, where available
We process this data to ensure that the website functions properly, to maintain system security and stability, to improve website performance, and to detect or prevent misuse of our website.
The legal basis for this processing, where applicable, is our legitimate interest in operating a secure and functional website.
3 Personal Data Provided by You
We may collect personal data when you voluntarily provide it to us, for example when you contact us, place an order, or request customer support.
This may include:
- Name
- E-mail address
- Phone number
- Address information
- Order-related information
- Message content
- Any additional information you choose to provide
We use this information only for the purpose for which it was provided, such as processing your request, handling your order, providing customer support, or responding to your questions.
4 Contact via E-mail or WhatsApp
If you contact us by e-mail or WhatsApp, we may process the personal data you provide in your message.
This may include your name, e-mail address, phone number, order number, message content, and any files or screenshots you choose to send.
We use this information to process and respond to your inquiry, provide customer service, resolve order-related questions, and maintain communication with you.
The legal basis for this processing may be the performance of a contract, pre-contractual communication, your consent, or our legitimate interest in responding to customer inquiries.
5 Order-Related Data
When you place an order on Funkvape, we may process the personal data required to handle your order and provide related customer service.
This may include:
- Full name
- Contact information
- Billing or delivery information
- Product information
- Order number
- Order status
- Communication related to your order
We process this data to confirm your order, provide order support, handle after-sales requests, and maintain necessary business records.
6 Disclosure of Personal Data
We do not sell your personal data.
We may disclose personal data only when it is necessary for the operation of our website, the handling of your order, the provision of customer service, the protection of our rights, or compliance with legal obligations.
Personal data will only be shared to the extent necessary and in accordance with applicable data protection requirements.
7 Data Retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
The retention period may depend on the type of data, the reason for processing, legal obligations, customer service needs, and the protection of legitimate business interests.
When personal data is no longer required, we will delete it, anonymize it, or restrict its processing where appropriate.
8 Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure. While we work to protect your personal data, we cannot guarantee absolute security.
9 Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The right to request access to your personal data
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data
- The right to request restriction of processing
- The right to object to certain processing activities
- The right to request data portability, where applicable
- The right to withdraw consent, where processing is based on consent
- The right to lodge a complaint with a competent data protection authority
To exercise your rights, please contact us at:
E-mail: [email protected]
We may need to verify your identity before processing certain requests.
10 Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend that you review the privacy policies of any third-party websites you visit.
11 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or data processing practices.
The updated version will be published on this page with a new “Last Updated” date.