Convenient and efficient, with real-time communication
+8613510635705
Other Contact Information
If you don’t have WhatsApp, don’t worry—we’ve also set up a way for you to contact us via Line. Just scan the QR code to get in touch.
How can I contact Funkvape customer service?
You can contact Funkvape through WhatsApp, email, Line or the contact form on our website. Our team will reply as soon as possible during business hours.
What can I ask through WhatsApp?
You can ask about product availability, vape models, flavors, nicotine options, EU warehouse stock, shipping time, order status, and wholesale cooperation.
Can I contact Funkvape before placing an order?
Yes. You are welcome to contact us before ordering if you need help choosing products, checking flavors, confirming nicotine options, or asking about delivery to your country.
Why didn’t I receive an email notification?
If you did not receive an email notification from Funkvape, it may have been blocked or filtered by your email provider as an unknown or spam message. Please check your Spam, Junk, or Promotions folder carefully. If you still cannot find our email, you can contact us again using another email address, or add our WhatsApp for faster communication and support.
Can I contact Funkvape for after-sales support?
Yes. If you have a product issue, delivery problem, missing item, or payment concern, please contact us with clear photos, videos, order details, and a description of the problem.
Do Japanese customers support Line communication?
Yes. Japanese customers can contact Funkvape through Line for easier communication. Line is convenient for product questions, order updates, and after-sales support in Japan.
Does Funkvape reply on weekends or holidays?
Our response time may be slower on weekends or holidays, but you can still leave a message through WhatsApp, Line, email, or the website contact form.
Can I contact Funkvape if I am not sure whether my country is supported?
Yes. Please contact us before placing an order if you are unsure about shipping availability. Our team can help confirm whether we can deliver to your country or region.
Get help
Is it okay if I just buy one vape to try?
We are a wholesale manufacturing factory in China, with a minimum order quantity of 10 pieces (1 box, 1 flavor); This ensures optimal storage and transportation, providing customers with the ultimate vaping experience.